Exclusive Content:

2023 Digital Trends

After two years of seismic behavioural change, we find...

CX for the C-Suite

Discover More on clientpapers.com New technologies, new customer habits and expectations...

The Next Experience Revolution

Discover More on clientpapers.com The AI that matters now is your...

The Total Economic Impact™ Of Salesforce Customer 360 For Financial Services And Insurance (FSI) Organisations

spot_img
spot_img

This Forrester Consulting study discovers how finservs avoided disruption – and saved millions

Data breaches. Regulatory scrutiny. Skyrocketing customer expectations. For banks, insurers and wealth organisations, 2022 has delivered one challenge after another.

But this period of disruption shouldn’t put your organisation in defensive mode. Salesforce commissioned a Total Economic Impact™ study conducted by Forrester Consulting to explore the impact of Salesforce Customer 360 on finserv organisations. The study discovered decreased costs, improved customer engagement and employee satisfaction in one fell swoop by switching to Salesforce Customer 360.

This unified platform brings together Salesforce’s suite of solutions across services, sales, marketing and more to drive better business outcomes. The result? Total benefits of $81.3m over three years for a composite finserv with $1.2bn annual revenue*. Here’s how the numbers stack up.

The Total Economic Impact of Salesforce Customer 360 for Financial Services and Insurance Organisations Report, Forrester, 2023

Download The Total Economic Impact™ Of Salesforce Customer 360 For Financial Services And Insurance (FSI) Organisations Whitepaper

the-total-economic-impact
By submitting this form, you agree to have your contact information, including email, passed on to Salesforce for the purpose of following up on your interests.

Please check our privacy policy to see how we protect and manage your submitted data.

spot_img
spot_img
spot_img
spot_img

Newsletter

spot_img
spot_img
spot_img
spot_img
spot_img
spot_img

Don't miss

2022 CDP Market Guide

89% of brands now say they’ve either deployed a...

MarTech Interview With Emmanuel Cohen, Head of Marketing at Walnut

Hi Emmanuel, please tell us a little about your...
spot_img
spot_img
spot_img

2023 Digital Trends

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities, where the way we engage in digital...

CX for the C-Suite

Discover More on clientpapers.com New technologies, new customer habits and expectations are all fuelling a revolution in CX. Customer loyalty is down, across markets. Customers are...

The Next Experience Revolution

Discover More on clientpapers.com The AI that matters now is your own private Agent, which filters and curates your digital life, and beyond. Your Agent shops....