Exclusive Content:

Why marketers need to jump on the AI bandwagon

Marketers are standing at a precipice when it comes...

The Best Ways To Use Mail Tracker

If you are looking for an email marketing software,...

Post-Pandemic Leads: 4 Trends Every Operator Must Know

In 2021, the average senior living sales team generated...

Turn Complaints into Business Opportunities with Enlighten AI

Consumer complaints have high stakes for companies, particularly those in regulated industries such as financial services. Complaints can affect an entire organization, from risk and compliance to customer service, marketing, and more. 

Enlighten AI streamlines complaint management programs by identifying and classifying every interaction that contains a complaint and automating a closed-loop remediation and reporting process, Organizations can prevent future occurrences of complaints by uncovering product, process or skill-based issues that lead to dissatisfaction.

Automate Every Step in Your Complaint Management Program:

  • Identify: Consistently and accurately identify, classify, and report on complaint risk for every interaction.
  • Remediate: Automate remediation workflows by complaint type and track resolution.
  • Prevent: Reduce future complaints by diagnosing the root cause, prioritizing mitigation actions and tracking progress period.

Read Now

turn-complaints-into-customer-success-with-enlighten-ai
By submitting this form, you’re providing consent for MARTech News to use the information supplied as outlined in our privacy policy. This includes providing access to this download and sharing the information. Please check our privacy policy to see how we protect and manage your submitted data.

Newsletter

Don't miss

Getting eCommerce right in the 2020s.

How retailers can delight and convert shoppers online. For retailers...

The Enterprise Guide to Building a Better CX Strategy

Enterprise brands have nearly 10,000 marketing technology solutions to...

2022 CDP Market Guide

89% of brands now say they’ve either deployed a...

The Enterprise Guide to Audience Segmentation

Personalized, relevant and impactful customer experiences are built on...

Using AI for demand forecasting & inventory management

Increase Earnings, Reduce Risks and Improve Production Efficiency Every business...

Why marketers need to jump on the AI bandwagon

Marketers are standing at a precipice when it comes to strategy and automation. Advanced systems are seen as the next step in marketing, but for...

The Best Ways To Use Mail Tracker

If you are looking for an email marketing software, Mail Tracker is one of the best options that you can find. This article provides...

Post-Pandemic Leads: 4 Trends Every Operator Must Know

In 2021, the average senior living sales team generated 61.2 new independent living leads per month. Meanwhile, the best sales performers generated just 50.2 new leads...
Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.