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Solve your real-time personalisation problems. Alyssa Raine, Group VP of...

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Access getcard case study : achieving rapid growth while boosting customer satisfaction

How GetCard used Lenovo ThinkSystem SR630 and SR650 servers,...

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Ask more from your email marketing and customer journey management solution.

Solve your real-time personalisation problems. Alyssa Raine, Group VP of Customer Marketing Platforms at Walgreen’s, knows the importance of customer experience. “Our mission at Walgreens...

What is a content audit?

How is the content on your website performing? What about that blog content you published two months ago? Two years ago? Is it all helping...

Content Marketing Vs. Thought Leadership: Seven Things You Need To Know

While content marketing is essential for all industries, I believe nothing pulls in leads and boosts long-term return on investment like a well-planned thought...

Delivering Personalised Content

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders, many people are sheltering in place. One...

2023 Digital Trends

This new series of reports from Adobe and Econsultancy zeroes in on the solutions executives need to deliver exceptional digital customer experiences. This edition...

Unlock CX Success: Mastering Digital Channels

Digital channels such as the web, chat, email, messaging, and video have become essential to customer experience management (CX) programs. In fact, Aberdeen’s Contact Center...

DX made simple, CX made exceptional

Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint....

Empowering customers through conversational AI

In the complex business landscape, achieving customer-centricity is challenging due to diverse communication channels. To combat this, businesses are adopting Conversational AI for human-like...

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Occupancy data: Why it’s essential to the future success of your leisure asset

The benefits of occupancy data Measuring success is not only about how many people are using your attraction – but how they are using it...