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Ask more from your email marketing and customer journey management solution.

Solve your real-time personalisation problems. Alyssa Raine, Group VP of...

Elevate your personalisation, exceed customer expectations.

With the right capabilities across data, content and journey...

Access getcard case study : achieving rapid growth while boosting customer satisfaction

How GetCard used Lenovo ThinkSystem SR630 and SR650 servers,...

Topic: Digital

Delivering Personalised Content

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders, many people are sheltering in place. One...

2023 Digital Trends

This new series of reports from Adobe and Econsultancy zeroes in on the solutions executives need to deliver exceptional digital customer experiences. This edition...

Unlock CX Success: Mastering Digital Channels

Digital channels such as the web, chat, email, messaging, and video have become essential to customer experience management (CX) programs. In fact, Aberdeen’s Contact Center...

DX made simple, CX made exceptional

Taking a digital-first approach to your business’s CX strategy is crucial to meeting elevated customer needs and driving ultimate satisfaction at every journey touchpoint....

Empowering customers through conversational AI

In the complex business landscape, achieving customer-centricity is challenging due to diverse communication channels. To combat this, businesses are adopting Conversational AI for human-like...

Choosing a Grants Management Software to Support Trust-Based Philanthropy

You care about running a trust-based grantmaking program. But how can you put your values into action? This guide will show you what to...

Customer Experience: The Business Differentiator

In today's rapidly evolving business landscape, where products and services seem to blur into a sea of offerings, a new and potent factor has...

The domino effect in financial services.

How great employee experiences lead to even better customer experiences. Understanding and improving the employee experience is critical for companies operating in a highly competitive...

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Occupancy data: Why it’s essential to the future success of your leisure asset

The benefits of occupancy data Measuring success is not only about how many people are using your attraction – but how they are using it...