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2023 Digital Trends

After two years of seismic behavioural change, we find...

CX for the C-Suite

Discover More on clientpapers.com New technologies, new customer habits and expectations...

The Next Experience Revolution

Discover More on clientpapers.com The AI that matters now is your...

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Getting eCommerce right in the 2020s.

How retailers can delight and convert shoppers online. For retailers across EMEA, the last two years have been tumultuous to say the least. From lockdowns...

Cultivating customer loyalty

From 1890, the year attributed to the quote above, the world view has undergone massive shifts in all spheres of life. Interestingly, the view regarding customer being the ‘purpose of work’, has only become more widespread.

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Occupancy data: Why it’s essential to the future success of your leisure asset

The benefits of occupancy data Measuring success is not only about how many people are using your attraction – but how they are using it...