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MEASURING SOCIAL IMPACTA Guide for Grantmakers and CSR Professionals

As you work to advance social good, measurement is...

Choosing a Grants Management Software to Support Trust-Based Philanthropy

You care about running a trust-based grantmaking program. But...

DME AUTOMOTIVE

In 2011, DMEa deployed RingCentral MVP across its entire...

Focus on service quality above all else retail

The pandemic may have rewritten the rulebook on retail, but in doing so, it created lucrative opportunities for retailers to grow their business and their bottom line.

Customers want personalized service that’s available around the clock and streamlined service no matter what channel they use. It’s a hefty payo—more and more customers actually let customer experience guide who they buy from. To meet the mark, retailers must shift not only their mindset and priorities but also their approach

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