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Time to turn off autopilot

If the past few years have taught us anything, it’s that companies must build resilience in every corner of their business. Even during times of economic uncertainty, stronger relationships with customers can help companies thrive which means that no business can settle for good enough service. Even so, progress in the past year has stalled […]

Linkedin For Marketing Agencies

Marketing agencies typically offer a variety of different services to a variety of different client types. When prospecting on LinkedIn, it’s important to be specific by offering services that relate directly to your target audience’s industry and likely paint points. The Snapshot report can also be leveraged as “lost leader” to help generate credibility and […]

7 Popular Marketing Techniques for Small Businesses

Brand

When you don’t have a big budget, marketing can be challenging, but there’s plenty a small business owner can do to attract and maintain a customer base. The rise in digital marketing has made it easier for small business owners to find a way to create a presence and attract informed buyers. Before your business […]

The future of CC Workforce programs: Empower Your Talent to Drive Better Business Results

Forward-thinking contact center leaders recognize that agents play a far more crucial role than simply addressing customer demand—agents directly impact the quality and consistency of customer experiences. Contact centers with superior CX invest in training and educating their agents as well as building a positive work environment for high employee morale and productivity. Talent empowerment […]

The marketer’s guide to articulating DAM return on investment

A DAM isn’t the solution to a “storage” issue. It’s a strategic foundation for the future of brand experiences. The first generations of DAMs failed to meet the needs of creative and marketing professionals. But that doesn’t mean the core value propositions behind DAMs are any less relevant for marketing. The new generation of DAMs […]

10 Reasons to Consider Marketing Automation

10 Reasons to Consider Marketing Automation Being a successful marketer means always being ready for the unexpected… 2023 Digital Trends Experience Index Welcome to Adobe’s 2023 Digital Trends report. Now in its 13th year, our annual… Renforcez la confiance de vos clients grâce à… Lorsqu’elle est adaptée, la personnalisation de l’expérience client renforce la… More […]

The Definitive Guide to Marketing Automation

The Definitive Guide to Marketing Automation Marketing automation allows businesses to save time and money, measure… 2023 Digital Trends Experience Index Welcome to Adobe’s 2023 Digital Trends report. Now in its 13th year, our annual… 10 Reasons to Consider Marketing Automation Being a successful marketer means always being ready for the unexpected… How can marketing […]

The Next Experience Revolution

We’ve moved 15 years into the future from the early 2020s. Back then, AI was making it possible to deliver intelligent, real-time personalisation, at scale. The AI that matters now is your own private Agent, which filters and curates your digital life, and beyond. Your Agent shops. It suggests holidays. It recommends financial services. It […]