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ICMI State of AI in the CC

Join the 75% of contact centers investing in AI this year How AI is used in the contact center is changing at an incredible speed. ICMI recently surveyed the contact center community in the executive report, “The State of AI in the Contact Center,” to provide a snapshot in time as AI-powered contact center tools […]

Webinar: Accelerate Revenue Generation with Dynamics 365

To accelerate revenue generation, it is important for sales leaders to empower sellers with next-generation AI and transform the way sellers work, as well as to deliver truly personalized, responsive, and connected customer journeys. In this webinar, you’ll learn how Dynamics 365 enables you to: Speaker: Shin-Yi Lim Senior Product Marketing Manager Download Webinar: Accelerate […]

Linkedin For Professional Services

Marketers, consultants, and other professional service providers all rely heavily on word-of-mouth as a primary source of referral. By growing their LinkedIn network with other local professionals, owners, CEO’s and key decision makers, these professionals have an opportunity to engage, educate, and demonstrate their thought leadership while cultivating their local sphere of influence into meaningful […]