Sinch, a leader in customer communications, introduced new RCS campaign creation features on its Sinch Engage platform. The company continues to advance its Customer Communications Cloud by combining AI with next-generation messaging for businesses worldwide.
The announcement will take place at HubSpot INBOUND’s Partner Day on September 2, 2025, in San Francisco. During the event, Sinch will highlight how AI-driven, real-time communication and rich messaging redefine the customer journey.
Julia Fraser, Executive Vice President of the Americas at Sinch, emphasized the vision. She said, “Customer engagement is not just messaging; it is intelligent, timely, and deeply personal conversations.” She added that Sinch is equipping HubSpot partners with powerful AI and interactive messaging tools like RCS and WhatsApp to drive business growth.
Key Highlights of the Launch
- Julia Fraser will present “Win More with AI and Next Gen Messaging” on September 2 at 3:00 p.m. PT.
- Sinch Engage now supports RCS, delivering branded, interactive mobile experiences that surpass traditional SMS.
- Businesses can create rich campaigns with AI and integrate them directly into HubSpot workflows.
As AI reshapes customer expectations, Sinch Engage ensures businesses can deliver real-time, personalized communication at scale. Furthermore, its deep HubSpot integration enables companies to streamline workflows and achieve stronger engagement results.
Sinch Engage, already an Essential App in the HubSpot marketplace and a certified co-innovation partner, helps organizations stay competitive. By merging AI with RCS and WhatsApp, Sinch gives growth-focused businesses the tools to transform customer interactions and strengthen long-term connections.
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News Source: Prnewswire.com
