Oracle today announced new Oracle AI agents that help marketing, sales, and service teams improve customer experience and business outcomes. Oracle integrates these agents into Fusion Cloud Applications to streamline workflows and boost productivity. Leaders can now use real-time automation and insights to drive faster decisions and stronger customer engagement.
AI Agents Transform Business Operations
Oracle designed Oracle AI agents to automate repetitive tasks, analyze unified data, and deliver predictive insights across customer experience teams. They are prebuilt and embedded within existing workflows at no extra cost. Users can act faster and make smarter decisions using these intelligent tools.
In marketing, Oracle AI agents help plan, launch, and refine campaigns with program planning and audience analysis. They also assist in segment creation, engagement, and marketing asset optimization. On the other hand, sales organizations are facilitated through faster quoting, deeper contact details, and renewal recommendations. Last but not least, scheduling, automation, and self-service are provided to the service organizations.
Customer Success and Efficiency
Oracle AI Agents operate on Oracle Cloud Infrastructure. They integrate natively within Fusion Cloud Applications. This enables smooth adoption and enhanced efficiency. Leaders can scale personalized customer experiences while reducing manual workload across cross-functional teams.
“Organizations are transforming slow, reactive sales, marketing, and service processes into proactive and intelligent workflows that deliver exceptional customer experiences at scale and drive revenue growth,” said Chris Leone, Executive Vice President of Applications Development, Oracle.
With these enhanced AI capabilities, Oracle helps organizations win new business, deepen customer loyalty, and strengthen market competitiveness across all customer engagement channels.
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News Source: PRNewswire.com
