EngageLab, a global customer engagement platform, showcased its AI-powered omnichannel engagement tools at The MarTech Summit Hong Kong. The event gathered top marketing professionals and decision-makers to discuss the future of marketing automation and customer experiences.
At this year’s summit, leaders from renowned brands such as JPMorgan, Yahoo, Nike, and DBS joined forces with key Hong Kong enterprises like Cathay Pacific and Disneyland. EngageLab actively engaged with these industry leaders, exchanging insights on how omnichannel engagement drives business performance in the evolving digital world.
A senior airline executive approached EngageLab to explore challenges in executing an omnichannel strategy. Their discussion focused on integrating app notifications, emails, SMS, and WhatsApp to personalize passenger journeys from booking through post-flight feedback.
The airline praised EngageLab’s reliable high-concurrency messaging and strong compliance with international data privacy standards. They saw value in the platform’s ability to deliver personalized communication in real time.
At the summit, EngageLab demonstrated its cutting-edge offerings, including marketing automation and omnichannel tools like AppPush, WebPush, Email, SMS, WhatsApp, and OTP. These tools help brands simplify workflows, increase engagement, and scale global communication.
“We are proud to participate in The MarTech Summit Hong Kong,” said Tanya Quan, Marketing Director at EngageLab. “It’s an opportunity to collaborate with marketers focused on innovation and customer-centric growth.”
She added, “Our goal is to provide intelligent, scalable, and robust tools that empower global enterprises to elevate customer engagement and achieve measurable business results.”
Trusted by hundreds of companies across e-commerce, fintech, media, and tech, EngageLab continues to lead in delivering advanced omnichannel marketing solutions for sustainable growth.
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News Source: Globenewswire.com
