LivePerson, a trusted leader in enterprise conversational AI and digital transformation, announced its recognition as a Niche Player in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms.
John Sabino, CEO of LivePerson, stated, “Enterprise leaders rely on Gartner for guidance in choosing innovative partners. Being named in the Magic Quadrant validates LivePerson’s role as a trusted provider of conversational AI. This recognition enhances our credibility and highlights our position as a long-term strategic partner delivering measurable business outcomes.”
Driving Enterprise Growth with Conversational AI
LivePerson’s Connected Experience Platform empowers enterprises to manage AI-driven conversations across voice and digital channels. With a focus on customer service, support, and digital commerce, the platform helps brands strengthen engagement while delivering business growth.
The company follows a responsible AI approach, enabling more than 1,000 global brands across 100 countries to transform conversations into business opportunities.
Gartner’s Magic Quadrant for AI is a trusted resource for enterprises selecting platforms that manage complex automation and multimodal interactions. To qualify, providers must meet Gartner’s strict evaluation criteria, including execution ability and completeness of vision.
With this recognition, LivePerson reinforces its commitment to advancing AI, shaping enterprise customer experiences, and enabling organizations to achieve scalable digital transformation.
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News Source: Prnewswire.com
