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VTEX Places AI at the Core of Ecommerce, Introducing a New Era of Digital Commerce

VTEX Puts AI at the Core of Ecommerce

VTEX has placed AI in Ecommerce at the center of its platform strategy, signaling a new phase in digital commerce innovation.  The company aims to transform how businesses operate online. The firm is striving to revolutionize the manner in which organizations conduct business online. Moreover, the initiative focuses on improving customer engagement and operational efficiency.

“AI has evolved from just a tool to become the very core of the operation,” said Geraldo Thomaz, founder and co-CEO of VTEX. “With this launch, we are transitioning to a fully AI-native ecosystem. Our goal is for every interaction, every decision, and every workflow to be automatically optimized, freeing up teams to focus on strategic activities and delivering a more agile and personalized customer experience.”

Mariano Gomide de Faria, founder and co-CEO of VTEX, added: “With VTEX Vision 2026, we are turning AI into tangible results, empowering businesses to convert operational complexity into a competitive advantage and measurable growth. The next generation of commerce will be defined by those who can unite strategy, execution, and AI across the entire journey, and we are leading the charge.”

AI-Powered Commerce Transformation 

The AI in Ecommerce approach integrates intelligent automation across the VTEX platform. These capabilities help businesses personalize shopping experiences and optimize performance. In addition, retailers can leverage data insights to make faster decisions. Lastly, the implementation of artificial intelligence in Ecommerce is increasingly gaining popularity around the world. Therefore, VTEX’s strategy aligns with evolving industry demands and customer expectations.

On Google’s UCP integration, Ashish Gupta, VP/GM of Merchant Shopping at Google, added, “Our goal with the Universal Commerce Protocol is to establish a standardized, seamless connection between AI agents and platforms across the web. By collaborating with platforms like VTEX, we are together helping agentic commerce scale, and unlocking entirely new shopping experiences for consumers.”

It offers new functionalities that improve product search and optimize backend processes. In contrast, companies benefit from better scalability and flexibility. Overall, VTEX strengthens its position in ecommerce technology by means of artificial intelligence innovations.

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News Source: Businesswire.com