Sprinklr has bagged an esteemed award for Innovation in the 2026 BIG Innovation Awards for its artificial intelligence-based products. Such an award symbolizes their supremacy in the field of intelligent platforms. The Business Intelligence Group conferred this award on Sprinklr in the Innovation Products segment. This award goes to organizations or products for delivering tangible outcomes in the race for innovation. The judges categorized this award for Sprinklr’s artificial intelligence-based products, including its in-house AI agents. Owing to the self-intelligent nature of these applications. These artificial intelligence-based agents optimize procedures related to customer experience, marketing, research, and commerce.
“The 2026 BIG Innovation Awards winners show that true innovation. Is no longer about chasing the latest buzzwords,” said Russ Fordyce, Chief Recognition Officer at the Business Intelligence Group.” It’s about building intelligent platforms, automating workflows with purpose, and building trust and privacy. Resilience the foundation of every breakthrough. These organizations and leaders are not just keeping pace with change; they are shaping the future of global business.”
Driving Enterprise AI with Unified Platforms
The program recognized Sprinklr and 159 other innovators this year. These winners aim to shape the future, use AI positively, and achieve secure automation.The Sprinklr Unified-CXM platform is a solution for organizations that want a unified platform. The organization’s platform is currently being used by over 1,900 enterprises. These enterprises use it to connect with their clients around the world.
“AI is only transformative when it’s deeply connected to real business outcomes,” said Karthik Suri, Chief Product Officer at Sprinklr. “ Powered by Sprinklr’s unified data foundation, rich customer context, and the ability to turn insights into action. Sprinklr AI Agents bring enterprise‑grade intelligence to every customer touchpoint. This award underscores our commitment to building AI that is scalable, responsible, and results‑driven.”
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News Source: Businesswire.com
