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Linkedin For Professional Services

Marketers, consultants, and other professional service providers all rely heavily on word-of-mouth as a primary source of referral. By growing their LinkedIn network with other local professionals, owners, CEO’s and key decision makers, these professionals have an opportunity to engage, educate, and demonstrate their thought leadership while cultivating their local sphere of influence into meaningful […]

Commerce for any place and every device.

Five ways brands are bringing commerce to their customers. Until recently, brands spent a lot of time waiting Like a fisherman on a lazy summer afternoon, they focused on creating the perfect bait. They updated store displays or added content to their websites and waited for customers to appear. They relied on advertising to drive […]

The path to experience driven commerce.

Five ways brands are bringing commerce to their customers. Until recently, brands spent a lot of time waiting Like a fisherman on a lazy summer afternoon, they focused on creating the perfect bait. They updated store displays or added content to their websites and waited for customers to appear. They relied on advertising to drive […]

CREATIVE OPERATIONS REPORT

Why In-House Brand and Creative Teams are Restructuring Did you know that three out of four in-house creative teams either restructured in the past year or plan to do so soon? Maybe it’s not surprising. Last quarter’s Creative Operations Report revealed that in-house creative teams are growing in size, increasing their influence, and becoming better […]

How successful startups avoid selling to people who aren’t buying

Product

Why do some new products fly off the shelves while others have sales cycles that extend out for months? Selling any product is a mixture of art and science, but selling a new product with no track record from a company with no reputation — that requires a science all its own. Every new product is different, […]

Fortinet Converge- Americas Digital Edition

Security across any network, edge, or cloud Discover the future of digital security at Fortinet Converge, a virtual event gathering industry thought leaders, asset owners, industrial suppliers, threat intelligence gurus, integrators, and standards organizations to define cybersecurity in evolving hybrid cloud environments. IT, OT and 5G networks and the technologies that power them are increasingly […]

Time to turn off autopilot

If the past few years have taught us anything, it’s that companies must build resilience in every corner of their business. Even during times of economic uncertainty, stronger relationships with customers can help companies thrive which means that no business can settle for good enough service. Even so, progress in the past year has stalled […]

Linkedin For Marketing Agencies

Marketing agencies typically offer a variety of different services to a variety of different client types. When prospecting on LinkedIn, it’s important to be specific by offering services that relate directly to your target audience’s industry and likely paint points. The Snapshot report can also be leveraged as “lost leader” to help generate credibility and […]

NEVA real-time process guidance for Financial Services

NEVA real-time process guidance for Financial Services

Bringing People and Robots together In this video, we will demonstrate how NEVA guides the contact center agent through the ‘changing loan terms’ process, and automates their routine activities. By optimizing the loan extension request, using NEVA, the bank was able to: Watch Now

Reimagining the Power of Self-Service: How to Deliver CX to the Digital Doorstep

The world of customer experience (CX) has shifted, with most customers now preferring self‐service to live agent assistance. The pandemic has accelerated this process, creating an urgent need for companies to accommodate their customers with quick and effective interaction options. Since customers expect instant gratification, digital transformation is imperative for brands to stay competitive. However, […]