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Your guide to keeping the content supply chain flowing

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Customers want experiences that are consistent and connected across...

Less searching for assets. More personalized content.

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As customers spend more time in digital spaces, your...

CX in the new era of intelligent self-service

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Across channels and across the digital customer experience, successful...

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The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers

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In the latest Aberdeen research report, “The ROI of Self-Service: Using Modern Tools to Delight Modern Customers,” access key data on the value of...

Extreme Digital Experience Makeover: Contact Center Edition

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Exceed customer expectations with self-service

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The ROI of Smart Self-Service: Using Modern Tools to Delight Modern Customers

MARTech Team -
In the latest Aberdeen research report, “The ROI of Self-Service: Using Modern Tools to Delight Modern Customers,” access key data on the value of...
Others

Extreme Digital Experience Makeover: Contact Center Edition

MARTech Team -
Digital-first customers leave your brand for a competitor if you don’t meet their service expectations. And their journeys often start with a Google search...
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Exceed customer expectations with self-service

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Data collected by Frost & Sullivan has shown that consumers prefer to use self‐service. However, they expect it to be smart self-service no matter...

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2022 CDP Market Guide

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89% of brands now say they’ve either deployed a...
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MarTech Interview With Emmanuel Cohen, Head of Marketing at Walnut

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Hi Emmanuel, please tell us a little about your...

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