UJET recently announced a new global sales strategy focused on Google Cloud CCaaS. This initiative targets midmarket and Small to Medium-sized Business (SMB) segments. The company aims to accelerate the adoption of agentic AI technology. This move strengthens the existing partnership between UJET and Google Cloud. It provides customers with more accessible paths to customer experience (CX) transformation.
Exclusive Distribution Through Global Partner Networks
This new strategic sales motion is launched exclusively through the AVANT network. It introduces a managed service offering called Google Cloud CCaaS by UJET. This approach allows smaller organizations to adopt powerful AI tools easily. They can now access the full Gemini Enterprise for CX suite. Partners can scale their reach through this network of advisors.
“Through this managed service approach, we are providing the channel with Google Cloud’s industry-leading, AI-first CX solutions,” said Vasili Triant, CEO of UJET.
The partnership leverages Google’s robust infrastructure and UJET’s specialized contact center features. This combination ensures high reliability and modern security for all users. Businesses can use these tools to improve their daily customer interactions. The platform supports native Google AI across the end-to-end customer journey. Google Cloud CCaaS provides the flexibility needed for rapid business growth.
“Our goal is to make every business agentic, and every customer experience streamlined. By launching this motion with UJET and AVANT, we’re giving SMBs sophisticated AI tools and foundations they need to succeed in the agentic era,” said Darshan Kantak, VP, Applied AI, Google Cloud.
UJET continues to innovate within the customer service technology space. This latest update reflects a commitment to global market expansion. Partners will receive enhanced support to drive these new sales. The collaboration aims to set a new standard for midmarket cloud solutions. It simplifies the journey toward an AI-first customer experience.
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News Source: PRNewswire.com
