News and Community

cloud communications, communication APIs, CRM platform, customer experience, Digital Communication, Digital Transformation, Marketing Automation, Vonage APIs

April 2, 2026

Broot.ai Redefines Sales and Marketing Engagement with Vonage APIs to Power its CRM Platform

AI Lead Flow, AI platform, customer experience, lead management, sales automation, small businesses

March 25, 2026

Thryv Introduces AI Lead Flow to Streamline Marketing and Sales for Small Businesses

AI-driven search, Algolia, customer experience, e-commerce discovery, Personalization, search optimization

January 27, 2026

Algolia Unveils AI-Driven Search Innovations at Shoptalk Luxe 2026

AEG, customer experience, Fan Engagement, live entertainment technology, personalised communications, sports ticketing, Twilio, Twilio and AEG

January 21, 2026

Twilio and AEG Partner to Elevate Fan Engagement Across Live Events

customer experience, experience innovation, experience leaders, Expy Awards, global experience programs, Medallia

January 15, 2026

Experience Leaders Celebrated as Medallia Reveals 2026 Expy Awards Winners

Black Friday interactions, customer experience, Infobip, omnichannel retail, retail messaging

November 27, 2025

Infobip Sees Record Black Friday Interactions as Retailers Embrace Rich Customer Experiences

Airship Study, App Experiences, customer experience, Double Purchase Frequency, Holiday Season, Martech News, No-Code Native Apps, Profitable Retention, Retail Experiences

November 26, 2025

Airship Study Confirms No-Code Native Apps Double Purchase Frequency (+140%)

AI-powered customer care, customer experience, customer-centric approach, CX, Emplifi Buyers' Choice Award, Martech News, social marketing, Social Media Platform, TrustRadius

November 21, 2025

Emplifi Honored with 2026 Emplifi Buyers’ Choice Award from TrustRadius

customer experience, Digital healthcare strategy, influencer marketing, Martech News, Media strategy, Omnichannel Marketing, Precision Experience, Precision Experience Practice

September 10, 2025

Imre Expands Precision Experience Practice with Senior Hires to Lead Media and Experience & Omnichannel